How to Reach Us
If you have questions, run into issues, or want to share feedback, the best way to reach us is via email:
Email: hello@termsex.com
Tip: If you have a TermsEx account, please send your message from the same email address you use in the app. This helps us locate your account quickly and provide support faster.
To help us assist you efficiently, include the following (if applicable):
- A brief description of the issue or question
- Any relevant document name or URL you were processing
- The device/platform you’re using (iOS/Android/Web)
- Screenshots or error messages (if available)
Response Times
We aim to respond to most inquiries within 1–2 business days.